Welcome to Portola Biltmore

Jerome Bailey

Stars: 5

I rented from seferina Garcia back in 2022. When she came here,she still on her grind to be the best. She is the best that I came in contact about an apartment.

Jun 13, 2025

Sharon Carmichael

Stars: 5

Apr 18, 2025

Yasmine Garcia-Villalpando

Stars: 5

Beautiful apartments . I love how the apartments are set up especially the 2 bedrooms. Very spacious. Must come see for your self. The pool is very clean. Just love it!

Mar 20, 2025

Estephania Camacho

Stars: 5

I am incredibly in love with the layout of my apt, it is so peaceful and comfortable. The property is very nice and upkept. Seferina the property manager is incredible she really goes above and beyond for her residents and I am glad to have her as our property manager! She definitely deserves a raise with all she does! I definitely recommend these apts! I am looking forward to living here for a few years ?

Mar 19, 2025

Estephania Camacho

Stars: 5

I am extremely happy with my new apt. The layout is beautiful and the property is very nice & accommodating. The property manager Seferina is an outstanding person, she really goes above and beyond for her residents and I have been very blessed to have met her, this new place is really comfortable and peaceful definitely recommend! ?

Mar 18, 2025

Arturo Garcia

Stars: 5

(Translated by Google) good place (Original) Buen lugar

Jan 10, 2025

Donna Funk

Stars: 5

I live in this complex and everyone is friendly. The leasing office agent, Amanda, is very helpful and jumps right on any problems or questions you have regarding your apartment. They have many amenities which includes stainless steel appliances like the refrigerator, microwave and dishwasher. They have a nice swimming pool and cabanas, on site laundry, personal covered parking spot, valet trash and a dog park and new barbecue area with a table to sit at and eat if you like. They also have a nice maintenance man, Juan,who can fix any type of problem you may have immediately. I would definitely recommend this is a great experience to live here.

Oct 02, 2024

Jade Mancuso

Stars: 5

Absolutely love Amanda she made my move very easy, and helped with all my questions as well. Shes definitely a great manager very friendly and outstanding customer service. Ive been here a day i love it i will update as i go .

Sep 21, 2024

brandi desanta

Stars: 5

I have a shout out for Amanda. I have been working in this business for 12 years. I recently had a customer that I placed at Portola Biltmore. I worked with Amanda She is above and beyond excellence. Not only is she professional, but she is kind and she’s so caring. She sets the standard for her company. She genuinely cares about her applicants and her tenants. I am so grateful to work with Amanda Brandi DeSanta Valley King Properties

Sep 10, 2024

Chris H

Stars: 5

Go see Amanda Norberg she is awesome and will work with you! %100

Aug 29, 2024

debbie schelske

Stars: 5

Aug 13, 2024

Willow Morrison

Stars: 5

Amanda was so helpful when I signed up to live here! She was very friendly and patient. She answered all of my questions about the lease and the property. She made me feel good about my decision. I am excited to live somewhere with professional and friendly management!

May 15, 2024

Yolanda

Stars: 5

I love living here, very peaceful and Amanda is always courteous and efficient. Always listens to my concerns and does what it takes to resolve the issue. Thanks Amanda!

Apr 18, 2024

Keiph Edwards

Stars: 5

So far the experience has been great the manager Amanda is a rockstar which is a huge reason I recommend it beautiful homes and community so far so good.

Apr 08, 2024

Suemiller Miller

Stars: 5

I moved in my apartment I signed a lease for 1207 which is a two bedroom two bath and they put me into 187 temporary which is a one bedroom and I have three children. There is no Cold water only hot water temperature of 102 to 101 to 105. We can’t shower with cold water because it does not exist and it’s been like that for the prior three months before I moved in here. I also had trouble with my door lock I was always locked in my apartment, and when I call out for the leasing manager, Kirsten threatened to hang up on me if I don’t calm. I only like Jorge here Alicia

Mar 30, 2024

Nicolas Mondragon

Stars: 5

Amanda has been great and is very welcoming and helpful to everyone. It was a very smooth process and easy move in.

Feb 14, 2024

Robert Hendrickson

Stars: 4

Nice place

Oct 25, 2023

Avilene J Tavera Soto

Stars: 5

Sep 08, 2023

christopher adams

Stars: 5

what can i say but just such a great place to live and the pool is something special especially at night

Aug 25, 2023

Michael Hambric

Stars: 5

Moving in was super easy, the space was exactly what I was looking for! The complex looks nice, and there’s a lot of commercial areas for shopping nearby. Proximity to 51 makes travel easy and quick.

Jul 27, 2023

Robert Hendrickson

Stars: 5

Nice place for kids and family

May 16, 2023

Ramon Prades

Stars: 5

Apr 11, 2023

Alexis Grey

Stars: 5

I had the best customer service experience with the manager Amanda. The application process was easy . I felt comfortable right away when walking in . There so respectful . It only took a few days to move in . I highly recommend living here you’ll be happy with the process and the apartments are immaculate. 5 stars . Thank you Amanda :)

Dec 04, 2022

Avilene J Tavera

Stars: 5

Sep 09, 2022

jake greenberg

Stars: 5

Amanda west the best, funniest, nicest propety manager of all time.

Jul 20, 2022

David Guekguezian

Stars: 5

We walked we with no appointment and Amanda welcomed us immediately. She was super helpful and explained all the details in depth

Jul 20, 2022

Claudia Rivera

Stars: 5

Very nice apartment complex, apartments are big compared to other at the same price range. Marisa has been super helpful throughout the process, she is the best!

Jun 15, 2022

Kyle A.

Stars: 5

Lived here for four years and have been incredibly happy. The staff has been very helpful and kind. Marissa was exceptional when signing my notice to...

Jun 13, 2022

Kyle A.

Stars: 5

Lived here for four years and have been incredibly happy. The staff has been very helpful and kind. Marissa was exceptional when signing my notice to...

Jun 13, 2022

Crystal G.

Stars: 5

Very spacious apartments. They even provide doggie bags that are never completely empty always stocked. I haven't been living here for that long and so far...

Jun 09, 2022

Stephanie Aguirre

Stars: 5

Just moved in a month ago love this place the management is amazing ask for Marisa Pineria she’s amazing…Place is so quite at night pools always clean gardeners come every Monday keep apartments so clean amazing place 💯

Jun 01, 2022

Greg Allen

Stars: 4

May 19, 2022

blue lights girl

Stars: 5

Misty is the best and always responds asap to any questions not to mention she always offers snacks to anyone who walks in 😋 We loved the property and look forward to renting here! Very professional management

Apr 14, 2022

Mikayla Jones

Stars: 4

Just moved in and I can’t complain it’s a decent place. No issues with any management very helpful and efficient. As far as the apartment goes it’s the perfect place for two. It’s an old apartment complex but they keep it well kept.

Jan 30, 2022

Kristina Carden

Stars: 5

I love living here at portillo Biltmore they take care of there tenants there respectful you have to let them know your needs I would recommend this place to anyone The vendors they have take care of issues and sunburst for the AC was amazing the nice guy from sunburst was amazing and had are ac running in 30 mins he was very professional and cleaned up after himself 😁It is ice cold in here now 😊 thank you Amanda and The guy from sunburst you both are amazing keep up the great work

Jan 13, 2022

Kristina Carden

Stars: 5

Love this place can't wait to move here next month

Jan 13, 2022

Hudson Bosma

Stars: 5

A great little apartment complex with nice friendly neighbors

Dec 06, 2021

Mr. Mosquito Man

Stars: 5

A great little apartment complex with nice friendly neighbors

Dec 06, 2021

Ezequiel- Jeremy Ibarra- Figueroa

Stars: 4

Nov 14, 2021

CandeeCain

Stars: 5

May 29, 2021

Summer Theobald

Stars: 5

Look, it's an apartment complex. Sometimes it's noisy and there can be issues with trash. The apartments are spacious and well maintained. The parking lot is gated and so are the buildings. The neighbors all seem nice and all the kids play together. The pool is incredible. There's no in unit laundry but the on site laundromat runs on a great app that monitors your laundry for you and theres a small but very clean gym as well. Pet friendly is a big plus. And the kitchens and bathrooms have really nice modern higher end appliances and fixtures. Also maintenance is really responsive to any issues.So yeah, its an apartment complex, but its a NICE complex and we really love it here. No bugs, no trash, no violence.

Apr 20, 2021

GUY TORAIN

Stars: 5

Mar 17, 2021

Remember Manitou

Stars: 5

Feb 07, 2021

Young Dae313

Stars: 5

Lovely apartments

Jan 02, 2021

Monique Mekeel

Stars: 5

We've been here for over 2 years and they've always been really good in taking care of maintenance requests. They always make sure to check in and to follow up on things that come up on a pretty old complex as this. We understand that things can go wrong anywhere. No matter how crazy things can get, and we've run into some wild emergency repairs in the dead of night, they're always patient and are willing to work with their tenants, you just have to also work with them. Again, it's only ramped up more because of the ongoing pandemic.

Nov 17, 2020

Desmond Williams

Stars: 5

Fantastic apartments. Management Team was great and easy to communicate with. The process was quick, fast and efficient. There was no issues or inconveniences along the way. The whole move in was flawless, thanks to the lady in the front (Dulce). The place was clean, fixed up and ready for move in prior to the date. I rarely write reviews but, BLOOM 24 deserves it. Thank you!! And for anyone who reads this, add me on instagram: des.will_21

Nov 05, 2020

Savannah Valenzuela

Stars: 5

Love the color of the complex and the manager is very sweet

Oct 20, 2020

Carlos

Stars: 5

Bloom 24's new maintenance and management team is great. I had a maintenance issue regarding my sink as well as other minor inconveniences and Oscar and Eric showed up in a timely manner to fix my problems. I could not ask for a better team.

Oct 19, 2020

Abel Soto

Stars: 5

I've been living here for a year and I just renewed my second 1 yr lease . The reason why is because the staff , management and Diana are so professional and passionate When it comes to providing the best service to their tenants. I have never had a problem and if I have an issue it is resolved within hours . The apartments are very fancy , the pool is always clean and so is the gym . I love this place and how quiet and peaceful it is.

Sep 12, 2020

Sky Blue

Stars: 5

I couldn't have had a better experience living here. My only downfall was that the property didn't have in unit w/d BUT the laundry rooms are kept clean, no one steals your laundry baskets, all the tenants you meet are just so friendly and it just really feels like "home" so it really wasn't bad at all. I actually really enjoyed the change so by the end of my lease the laundry facilities weren't an issue after all. I loved working with Diana and Brooke! Any problems or conflicts I had I could call or swing by the office and they were punctual on handling any situation thrown at them. I never had pest control problems and the team always notified me ASAP if there was ever a end to briefly turn off the water for any required maintenance they needed to do on property. The pet pick up stations are always stocked with bags so I never needed to worry about stepping on poop when walking my dogs because the property grass was maintained and manicured. Either everyone picks up or they have a fantastic grounds keeper but whatever the case I just loved that this was such a clean property. The gates always worked too! I've lived at places where the gates were always just left open so it defeated the purpose of it being considered a gated community. I never experienced any loud commotion or disturbances with my neighbors either nor the other tenants on property. I really enjoyed my time here. The communication here at Bloom24 is great and the quality they give you is even better. I just moved to a house but if I didn't need the space I would have loved to stay longer. Any questions or concerns you have as a future tenant just message me on snapchat at SplitLifestyles and I'll answer anything you're concerned about that I didn't mention.

Aug 31, 2020

Sky Blue

Stars: 5

I couldn't have had a better experience living here. My only downfall was that the property didn't have in unit w/d BUT the laundry rooms are kept clean, no one steals your laundry baskets, all the tenants you meet are just so friendly and it just really feels like "home" so it really wasn't bad at all. I actually really enjoyed the change so by the end of my lease the laundry facilities weren't an issue after all. I loved working with Diana and Brooke! Any problems or conflicts I had I could call or swing by the office and they were punctual on handling any situation thrown at them. I never had pest control problems and the team always notified me ASAP if there was ever a end to briefly turn off the water for any required maintenance they needed to do on property. The pet pick up stations are always stocked with bags so I never needed to worry about stepping on poop when walking my dogs because the property grass was maintained and manicured. Either everyone picks up or they have a fantastic grounds keeper but whatever the case I just loved that this was such a clean property. The gates always worked too! I've lived at places where the gates were always just left open so it defeated the purpose of it being considered a gated community. I never experienced any loud commotion or disturbances with my neighbors either nor the other tenants on property. I really enjoyed my time here. The communication here at Bloom24 is great and the quality they give you is even better. I just moved to a house but if I didn't need the space I would have loved to stay longer. Any questions or concerns you have as a future tenant just message me on snapchat at SplitLifestyles and I'll answer anything you're concerned about that I didn't mention.

Aug 31, 2020

Ethan Waterman

Stars: 5

I'm coming up on my first year here at Bloom 24 apartments and I have to say that it is definitely the best apartment complex I've lived in. I would definitely recommend to people looking for apartments in the Arcadia/Phoenix area. In terms of infrastructure, the apartments are very spacious and have a nice "modern" aesthetic to them. The exterior walls are all concrete, which does a decent job at insulating the noise from the neighboring apartments. Every apartment has a massive window spanning most of their front wall, which while less than pleasing for the AC Unit, provides a beautiful view of the complex's "courtyard." The grounds are kept meticulously clean. The apartment maintenance staff, in spite of their friendly demeanor, clearly do not mess around. It's practically the norm to have maintenance tickets fulfilled within 48 hours of putting them in. As a quick aside, the complex has a pretty nice gym as well, containing both free weights and cardio machines. Their laundry facilities are kept clean and the machines are kept in good operating condition. The community itself is very laid back and respectable. There are a lot of young families here and the community is definitely kept kid friendly because of it. I haven't seen a police car out here in months, which is saying something because Bloom 24 is only a dozen or so miles from my old apartment, where the police were summoned to the facility on a weekly basis. One of the strongest suits of Bloom 24 and the reason I'll be signing on for another year is their management. The office manager, Diana, lends a very friendly and professional face to the business. She is quick to handle any work orders and goes through great lengths to keep the community informed about various changes in the apartment complex. I'm used to being nickled and dimed with shady fees and practices from prior apartment staff, but in my year here I've never felt cheated. I was personally handed a copy of my lease agreement and it has remained unchanged the entire time. The one or two times I found myself in a gray area, Diana personally reached out to me and politely made sure I understood what I needed to do become more congruent with the apartment's policies. That is way, way better than the baseline management practices common to Phoenix apartments. I would implore first time apartment renters to not underestimate the importance of good management. All in all, I would wholeheartedly recommend Bloom 24.

Aug 31, 2020

Ethan Waterman

Stars: 5

I'm coming up on my first year here at Bloom 24 apartments and I have to say that it is definitely the best apartment complex I've lived in. I would definitely recommend to people looking for apartments in the Arcadia/Phoenix area. In terms of infrastructure, the apartments are very spacious and have a nice "modern" aesthetic to them. The exterior walls are all concrete, which does a decent job at insulating the noise from the neighboring apartments. Every apartment has a massive window spanning most of their front wall, which while less than pleasing for the AC Unit, provides a beautiful view of the complex's "courtyard." The grounds are kept meticulously clean. The apartment maintenance staff, in spite of their friendly demeanor, clearly do not mess around. It's practically the norm to have maintenance tickets fulfilled within 48 hours of putting them in. As a quick aside, the complex has a pretty nice gym as well, containing both free weights and cardio machines. Their laundry facilities are kept clean and the machines are kept in good operating condition. The community itself is very laid back and respectable. There are a lot of young families here and the community is definitely kept kid friendly because of it. I haven't seen a police car out here in months, which is saying something because Bloom 24 is only a dozen or so miles from my old apartment, where the police were summoned to the facility on a weekly basis. One of the strongest suits of Bloom 24 and the reason I'll be signing on for another year is their management. The office manager, Diana, lends a very friendly and professional face to the business. She is quick to handle any work orders and goes through great lengths to keep the community informed about various changes in the apartment complex. I'm used to being nickled and dimed with shady fees and practices from prior apartment staff, but in my year here I've never felt cheated. I was personally handed a copy of my lease agreement and it has remained unchanged the entire time. The one or two times I found myself in a gray area, Diana personally reached out to me and politely made sure I understood what I needed to do become more congruent with the apartment's policies. That is way, way better than the baseline management practices common to Phoenix apartments. I would implore first time apartment renters to not underestimate the importance of good management. All in all, I would wholeheartedly recommend Bloom 24.

Aug 31, 2020

Stephanie Joey's Girl Jiles

Stars: 5

The apartments looked nice especially the two bedroom. Dianna in the office was awesome and helped us get in really fast. I have not had any issues since being here a week. The maintenance man came right in to fix anything we needed within days of moving in. The pool is heated, clean, and and open often. Due to covid we haven't been able to use the workout facilities yet but that's not their problem. The apartment is just big enough and the loft makes it seem bigger than it is. The loft area is huge and so is the downstairs bedroom. The kitchen is small but I love it. The only downfall we have seen so far is the blinds aren't too good.

Aug 20, 2020

Tonie Allen

Stars: 5

I've been here for 4months and so far management is great.. Diana and staff are very professional yet friendly /welcoming...maintenance is prompt it's a very wonderful place to live.. The Neighbors are laid back and mind their own business...Love it

Aug 15, 2020

Michael Silva

Stars: 5

From the first day i applied for my apartment Diana and Brooke have been so polite and helpful, giving me a tour throughout the apartment, complex and by the way its very well kept , just from meeting with them for about 10 minutes you can see that they care about there tenants and there well being, there carring and thoughtful and i am glad i chose to call bloom 24 my home, i would want anyone else to be my manager and assistant manager! Not to mention they are gorgeous!

Aug 14, 2020

Sara Brown

Stars: 5

I stopped by the office and met with Diana and Brooke. They were very helpful and nice. Brooke showed me around and gave me everything I needed to know. The property is lovely and well kept. I'd love to move in if the apartment was a little cheaper!

Dec 07, 2019

Ashleigh Fields

Stars: 5

The new management was so helpful with everything I needed. Diana was excellent and made for a smooth transition. This place is in a great location and the community is so friendly!

Nov 27, 2019

Marissa R.

Stars: 5

Bloom 24 is a great relaxing beautiful place to call home! Diana the manager is AMAZING she helped calm me down while I was stressed looking for a place....

Nov 21, 2019

Alyssa Mahar

Stars: 4

Oct 27, 2019

Alexa Coon

Stars: 4

I lived here for 2 years. The showers/tubs were kind of falling apart, the paint job was pretty bad, the backsplashes weren't installed correctly, and one of the drawers in the kitchen couldn't open due to design and we were told we just don't get to use that drawer. Maintenance was pretty quick, aside from when James was at the front office we did keep making maintenance requests during the last 2 months of our first lease (we switched from a 1 bedroom to the loft) and he never had them resolved. This place is not wheelchair accessible which sucks! Also parking is hard to come by and we had to park on the street almost daily. However, it was very affordable to live here, it was a good place to have a dog, our neighbors were friendly, and the front office was overall very nice (especially Nicole). The walls are concrete so you can crank your TV as loud as you want and your neighbor won't hear you. We had a chiller system but it was always switched from heat/cool at a reasonable time and we were never uncomfortable. Never had any issues with pests - I think because we were clean. We left here to live closer to work and save a little money, otherwise we would have stayed. **Edit: Forgot to mention the drains were constantly clogged due to old piping. Also for the final walk-through, we payed to board our pets since we were told pets couldn't be out, and no one showed up. We were told we'd be contacted to reschedule but it never happened.

Sep 04, 2019

Alexa

Stars: 4

I lived here for 2 years. The showers/tubs were kind of falling apart, the paint job was pretty bad, the backsplashes weren't installed correctly, and one of the drawers in the kitchen couldn't open due to design and we were told we just don't get to use that drawer. Maintenance was pretty quick, aside from when James was at the front office we did keep making maintenance requests during the last 2 months of our first lease (we switched from a 1 bedroom to the loft) and he never had them resolved. This place is not wheelchair accessible which sucks! Also parking is hard to come by and we had to park on the street almost daily. However, it was very affordable to live here, it was a good place to have a dog, our neighbors were friendly, and the front office was overall very nice (especially Nicole). The walls are concrete so you can crank your TV as loud as you want and your neighbor won't hear you. We had a chiller system but it was always switched from heat/cool at a reasonable time and we were never uncomfortable. Never had any issues with pests - I think because we were clean. We left here to live closer to work and save a little money, otherwise we would have stayed. **Edit: Forgot to mention the drains were constantly clogged due to old piping. Also for the final walk-through, we payed to board our pets since we were told pets couldn't be out, and no one showed up. We were told we'd be contacted to reschedule but it never happened.

Sep 04, 2019

JAMIE ALLEN-FINN

Stars: 5

Aug 31, 2019

Jacob Mulitch

Stars: 5

My experience here was terrific. The interior layout of the 2B is an excellent choice.

Sep 06, 2018

Anthony Ponce

Stars: 5

Nice set up, the remodeling job makes it look fantastic!

Jan 17, 2018

Gabriel Uriarte

Stars: 5

We have lived at bloom for a few years, so I have seen the changes, and I feel James is doing great and changes are happening from what we had before. Keep up the good work, can't wait for the community garden.

Nov 19, 2017

Amy B

Stars: 5

Oct 25, 2017

AMy Schreckengost

Stars: 5

Oct 25, 2017

Teresa Sikes

Stars: 5

This is a lovely apartment community.

Oct 21, 2017

Nicole Casino

Stars: 5

Very clean community ...making great changes . I love my home

Sep 06, 2017

Patrick Albertini

Stars: 5

Aug 13, 2017

Jessi Garrett

Stars: 5

Jul 20, 2017

Pearl Mahar

Stars: 4

The air conditioning is the only downside... Its almost not enough in the summer to keep the apartment cool, especially if you're cooking or having company over.

Jun 26, 2017

Anna Pedziwiatr

Stars: 5

Great place!

May 25, 2017

Kathleen Howell

Stars: 5

Nice apartments, great amenities

Mar 25, 2017

Ethan Ellis

Stars: 5

Nice

Mar 21, 2017

Jimmy Bloom

Stars: 5

This business has a great name. Bloom erday.

Mar 05, 2017

Samantha Truscott

Stars: 5

Absolutely love it here! Everyone is super friendly and the staff are absolutely fantastic! Any problems/concerns are delt with in no time at all. I've been here for almost a year and would highly recommend it. Super dog friendly which is great.

Dec 13, 2016

Kelsey Hillman

Stars: 5

Dec 04, 2016

terry Hoyle

Stars: 5

Good variety of goods

Aug 24, 2016

Brian Doberstein

Stars: 4

Aug 13, 2016

Jamia Jordan

Stars: 5

Me and my best friend love it here!

Jun 16, 2016

Jaered Werre

Stars: 4

Gats Gays Gays

Apr 23, 2016

Jaered Werre (Jaered)

Stars: 4

Gats Gays Gays

Apr 23, 2016

THELMA BEAN

Stars: 5

Jul 22, 2014