I'm coming up on my first year here at Bloom 24 apartments and I have to say that it is definitely the best apartment complex I've lived in. I would definitely recommend to people looking for apartments in the Arcadia/Phoenix area.
In terms of infrastructure, the apartments are very spacious and have a nice "modern" aesthetic to them. The exterior walls are all concrete, which does a decent job at insulating the noise from the neighboring apartments. Every apartment has a massive window spanning most of their front wall, which while less than pleasing for the AC Unit, provides a beautiful view of the complex's "courtyard."
The grounds are kept meticulously clean. The apartment maintenance staff, in spite of their friendly demeanor, clearly do not mess around. It's practically the norm to have maintenance tickets fulfilled within 48 hours of putting them in. As a quick aside, the complex has a pretty nice gym as well, containing both free weights and cardio machines. Their laundry facilities are kept clean and the machines are kept in good operating condition.
The community itself is very laid back and respectable. There are a lot of young families here and the community is definitely kept kid friendly because of it. I haven't seen a police car out here in months, which is saying something because Bloom 24 is only a dozen or so miles from my old apartment, where the police were summoned to the facility on a weekly basis.
One of the strongest suits of Bloom 24 and the reason I'll be signing on for another year is their management. The office manager, Diana, lends a very friendly and professional face to the business. She is quick to handle any work orders and goes through great lengths to keep the community informed about various changes in the apartment complex.
I'm used to being nickled and dimed with shady fees and practices from prior apartment staff, but in my year here I've never felt cheated. I was personally handed a copy of my lease agreement and it has remained unchanged the entire time.
The one or two times I found myself in a gray area, Diana personally reached out to me and politely made sure I understood what I needed to do become more congruent with the apartment's policies. That is way, way better than the baseline management practices common to Phoenix apartments. I would implore first time apartment renters to not underestimate the importance of good management.
All in all, I would wholeheartedly recommend Bloom 24.